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FURTHER INFO

Details matter. Please inform us of what it takes to make your bedding perfect.

Made in the USA

Mystic Valley Traders is a 30-year-old company - for 30 years, each Mystic ValleyTraders product has been proudly Made in the USA in our New England workroom. We manufacture our fine bedding in America to take advantage of the skills of a dynamic American workforce, their unwavering commitment to quality, and our proximity to you, our customer.

Orders

To place orders, please use one of these methods:

Terms

We accept checks, credit cards, and debit cards. Checks must clear prior to shipment and are subject to a $50 returned check fee. We accept MasterCard, Visa, and Discover. Call or email us if you’re using American Express – while we generally accept it upon request, additional handling may be required.

Delivery & Returns

All shipments are made from our New Jersey and Massachusetts locations. We strive to ship our orders within 3 weeks of receipt of payment barring delays arising from fabric backorders and/or unusually high order volumes. Rush orders are available for an expediting fee; please call us first as we try to help you avoid these fees if at all possible.

Any return claim must be made within 10 days of order receipt and is subject to a 30% restocking fee for authorized returns. We do not accept returns on fabric, sheet, or custom orders. Used merchandise is yours to keep as well. Please call customer service at +1 781.995.2393 for a return authorization.

Fabrics

Fabric is available by-the-yard for customers who wish to coordinate drapery, shower curtains, upholstered furniture, and even tablecloths. Mystic works with innovative fabric suppliers worldwide which occasionally results in a backorder. Additionally, these suppliers periodically discontinue fabrics requiring us to make a replacement within a collection. We strive to keep these fabrics updated on the Website although we recommend that you check the fabric images before placing your order. Please understand that there are natural variations in dye lots - we fill each order from a single dye lot, although subsequent orders may be drawn from different dye lots.

Custom

If you want it, we want to provide it. Please let us know how to customize our products to meet your design criteria. Custom orders may take longer to craft and require special pricing. Please call, email, or fax your customizations for discussion and review.

Fills

Mystic Valley Traders supplies all duvet covers and shams “flat” – without fills. All accent pillows are provided with our fine poly fills. Customer may source fills directly from specialty suppliers, although we do offer fine poly fills as a one-stop-shopping convenience to our customers.

Hang Tags

To support your sales effort, Mystic welcomes the opportunity to supply laminated hang tags for all display bedding. Hang tags display the lifestyle picture of the collection, along with the product names, codes and prices on the reverse. We use our MSRP by default although we will support your retail pricing as provided.

Care Instructions

Mystic Valley Traders recommends dry cleaning for all of its fine bedding products. One exception is our Café Collections – they may be carefully laundered as you would other finely crafted poly products.

FURTHER INFO